Connecting
Flights
Passengers who have purchased separate air tickets on Winair and another airline are not eligible to have their luggage transferred automatically to their final destination.
These passengers should first clear immigration at their connecting point, collect their luggage, and proceed to the Winair or other airline counter to be checked in for their next flight.
Allow maximum time as this process is time-consuming.
For all flights departing SXM Airport between 12 pm and 6 pm, we advise you to check in at least 3 hours prior to scheduled departure. During these hours we do expect congestion at check-in, security screening, immigration, and customs, due to the limited facilities at SXM Airport due to the ongoing reconstruction.
Recommended time to plan when travelling on separate tickets:
From major airlines to Winair: 120 - 150 Minutes.
From Winair to major airlines: 150 - 180 Minutes.
Important considerations:
During peak hours from 12 pm to 6 pm (local time), the airports usually get very congested and the process for clearing immigration and security takes longer than usual.
Most major airlines close their flights 60 minutes prior to departure.
For passengers traveling on separate tickets: Winair assumes no liability or responsibility for any misconnections caused due to but not limited to delays, air traffic delays, etc.
Interline Tickets:
Interline passengers only have one ticket including the airline connecting to or from Winair. Interline passengers can have their baggage checked through to their final destination.
Our interline partners are:
British Airways
United Airlines
JetBlue
Caribbean Airlines
Surinam Airways
KLM
AirFrance
Air Caraibes
Sunrise Airways
If your trip doesn't fulfill the conditions above, refer to the independent tickets section.
Missed Connections Interline:
If you miss your connection on a Winair flight due to a delay caused by an interline partner and are traveling on a single booking, please contact the partner airline. They will arrange rebooking on the next available Winair flight.
If your connection to another Winair or interline partner flight is missed due to a delay by Winair and you are traveling on one ticket, you will automatically be rebooked on the next available flight with Winair or the partner airline. In such cases, please visit the Winair ticket booth if you are in Sint Maarten, or contact our reservations department at +1 (721) 545-4237.
If your connection is at risk due to a schedule change made by an interline partner, please contact the partner airline directly for assistance with rebooking.
If your connection is affected by a schedule change made by Winair, please reach out to our reservations department. They will help you find the best available alternatives.
If your booking was made through a third party, please reach out to them directly for further assistance and information.
These passengers should first clear immigration at their connecting point, collect their luggage, and proceed to the Winair or other airline counter to be checked in for their next flight.
Allow maximum time as this process is time-consuming.
For all flights departing SXM Airport between 12 pm and 6 pm, we advise you to check in at least 3 hours prior to scheduled departure. During these hours we do expect congestion at check-in, security screening, immigration, and customs, due to the limited facilities at SXM Airport due to the ongoing reconstruction.
Recommended time to plan when travelling on separate tickets:
From major airlines to Winair: 120 - 150 Minutes.
From Winair to major airlines: 150 - 180 Minutes.
Important considerations:
During peak hours from 12 pm to 6 pm (local time), the airports usually get very congested and the process for clearing immigration and security takes longer than usual.
Most major airlines close their flights 60 minutes prior to departure.
For passengers traveling on separate tickets: Winair assumes no liability or responsibility for any misconnections caused due to but not limited to delays, air traffic delays, etc.
Interline Tickets:
Interline passengers only have one ticket including the airline connecting to or from Winair. Interline passengers can have their baggage checked through to their final destination.
Our interline partners are:
British Airways
United Airlines
JetBlue
Caribbean Airlines
Surinam Airways
KLM
AirFrance
Air Caraibes
Sunrise Airways
If your trip doesn't fulfill the conditions above, refer to the independent tickets section.
Missed Connections Interline:
If you miss your connection on a Winair flight due to a delay caused by an interline partner and are traveling on a single booking, please contact the partner airline. They will arrange rebooking on the next available Winair flight.
If your connection to another Winair or interline partner flight is missed due to a delay by Winair and you are traveling on one ticket, you will automatically be rebooked on the next available flight with Winair or the partner airline. In such cases, please visit the Winair ticket booth if you are in Sint Maarten, or contact our reservations department at +1 (721) 545-4237.
If your connection is at risk due to a schedule change made by an interline partner, please contact the partner airline directly for assistance with rebooking.
If your connection is affected by a schedule change made by Winair, please reach out to our reservations department. They will help you find the best available alternatives.
If your booking was made through a third party, please reach out to them directly for further assistance and information.
