Arrive early and come prepared

We recommend that you arrive at the airport to check in at a minimum of ninety (90) minutes prior to your scheduled time of departure. Passenger must have copy of Esta if traveling on Esta.

For all flights departing SXM Airport between 1pm and 6pm we advise you to check in at least 3 hours prior to scheduled departure. During these hours we do expect congestion at check-in, security screening, immigration and customs.

Check if your destination has travel restrictions. If your destination requires specific travel documents, remember to bring a completed copy with you tho the airport.

covid-19 entry requirements of our destinations

Check-in Time

Checkin counters in SXM, SAB, EUX, SBH close 45 Minutes prior to scheduled departure time.
All other airports, checkin counters close 60 Minutes prior to scheduled departure time.

Winair reserves the right to cancel the reservations of any passenger who does not check-in at least sixty minutes (60) prior to the scheduled or posted departure time of the flight.

Passengers who have checked-in for a flight and have received a boarding pass must present themselves at the departure gate and be ready to board their flight no later than thirty (30) minutes prior to departure. Passengers not in the boarding area by this specified time prior to scheduled departure are subject to seat cancellation.

Check-in in San Juan

Check in for Winair flight from San Juan will be at Terminal A of the Luis Muñoz Marín International Airport at the counters of Air Antilles / Winair.
Ticket counter closes one hour prior to scheduled departure time.
Departure gate is D2 in terminal D.
As a friendly reminder, bags which are checked thru to their final destination must be collected in SJU as this is the first US port and customs and Immigration must be cleared.
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Effective April 14, 2022 our product offering has changed: you now have a greater choice to suit your specific travel needs. The type of fare you book determines your free checked bags.
→ The lower fares may not include a free checked baggage.
→ Our range of fare options are: Full Flex, Semi Flex, Basic, Web Saver.
Before you continue, make sure you familiarize yourself with the new baggage rules.
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